Terms of service
Welcome to Radhekrisna. These Terms of Service (“Terms”) govern your access to and use of our website, store, and services provided through Shopify. By visiting or purchasing from our store, you agree to these Terms along with our Privacy Policy. Please read them carefully.
SECTION 1 – ACCESS AND ACCOUNT
By using our services, you confirm that you are at least the age of majority in your state, or you have given consent for your minor dependents to use this Site. You may be required to provide personal and payment details while creating an account or placing an order. You are responsible for keeping your login information confidential and for all activities that occur under your account.
SECTION 2 – OUR PRODUCTS
We work to present products accurately. Item colours, textures, or finishes may vary due to differences in lighting or device screens. We may limit product quantities, update product information, or discontinue items without prior notice.
SECTION 3 – ORDERS
Placing an order represents an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is considered confirmed only after successful payment. Please review your order before checkout, as cancellation may not be possible once it is processed. Returns and refunds are handled according to our Refund & Return Policy.
SECTION 4 – PRICES AND BILLING
All prices are shown in INR. Prices may change at any time without prior notice. Taxes, shipping fees, or other charges may apply depending on your order. By providing payment information, you confirm its accuracy and your authorization to use it. Promotional offers may have separate terms that apply.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines are estimates and not guaranteed. We are not liable for delays caused by courier partners, weather disruptions, operational limitations, or any unforeseen circumstances. Ownership and risk transfer to you once the order is dispatched from our warehouse.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Site—including text, images, logos, and graphics—is owned by or licensed to Radhekrisna or Shopify. You may not reproduce, copy, sell, distribute, or reuse any content without written permission from us.
SECTION 7 – OPTIONAL TOOLS
We may offer access to third-party tools on an “as is” basis without warranties. Use of these tools is at your own risk. We recommend reviewing the terms of any third-party provider before using their services.
SECTION 8 – THIRD-PARTY LINKS
The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these websites. Accessing them is entirely at your discretion.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store operates on Shopify’s platform, but all transactions and obligations are strictly between you and Radhekrisna. Shopify is not responsible for any product, service, or dispute related to your purchase.
SECTION 10 – PRIVACY POLICY
Your use of the Site is also governed by our Privacy Policy. Shopify may collect or process certain information as part of hosting our store. Please refer to our Privacy Policy and Shopify’s Privacy Policy for full details.
SECTION 11 – FEEDBACK
By submitting reviews, feedback, or suggestions, you grant us permission to use, edit, or publish the content. You confirm that the content belongs to you and does not violate any laws or rights.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
There may occasionally be errors in pricing, product descriptions, availability, or promotions. We reserve the right to correct such errors or cancel orders based on inaccurate information without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Site for illegal, harmful, fraudulent, or abusive purposes. This includes spreading malware, harvesting personal data, violating intellectual property rights, or breaching any laws. We may restrict or terminate access for policy violations.
SECTION 14 – TERMINATION
We may suspend or terminate your access to the Site at any time without notice. Provisions that reasonably should survive termination—such as intellectual property, liability limits, and indemnification—will continue to apply.
SECTION 15 – DISCLAIMER OF WARRANTIES
We do not guarantee uninterrupted, secure, or error-free service. All products and services are provided on an “as is” basis unless otherwise stated. We disclaim all warranties to the fullest extent allowed by law.
SECTION 16 – LIMITATION OF LIABILITY
We are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or use, arising from your use of the Site, services, or products.
SECTION 17 – INDEMNIFICATION
You agree to defend and indemnify Radhekrisna, its partners, staff, and Shopify against any claims or liabilities arising from your use of the Site, breach of Terms, or violation of any law or rights of others.
SECTION 18 – SEVERABILITY
If any part of these Terms is found unenforceable, that part will be removed, and the remaining Terms will continue to be valid.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
A failure by us to enforce any provision does not constitute a waiver. These Terms, along with our policies, form the complete agreement between you and Radhekrisna.
SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights under these Terms without our written consent. We may transfer our rights and obligations without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of India. All disputes are subject to the jurisdiction of courts in Gujarat, where our business is registered.
SECTION 22 – HEADINGS
Section headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Updated versions will be posted on this page. Continued use of the Site means you accept the revised Terms.
SECTION 24 – CONTACT INFORMATION
For questions regarding these Terms, you may contact us at:
Radhekrisna
Email: sukhnathmart932@gmail.com
Business Address: 144, Shreeji Nagar Soc-2, Near Virat Nagar, Surat, Gujarat 395006
Phone: +91 8156039738