Privacy policy
At Radhekrisna, your privacy matters to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website radhekrisna.shop (the “Site”). The Site is owned and operated by Radhekrisna, a sole proprietorship based in India.
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What Information We Collect
When you interact with our Site or place an order, we may collect the following types of information:
Personal Identifiers:
• Your name, email address, phone number, and shipping or billing address
Payment Information:
• UPI, card details, or other payment information (processed securely by third-party payment gateways; we do not store full card details)
Device Information:
• IP address, browser type, time zone, cookies, and details about how you navigate the Site
Order Information:
• Products purchased, amount paid, delivery status, return requests, and related preferences
Marketing Preferences:
• Your choices regarding email or SMS communication, campaign interaction data, and ad engagement
We collect this information directly from you or automatically when you browse the Site.
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How We Use Your Information
We use the collected data to:
• Process and fulfill your orders, including payments, shipping, and confirmations
• Communicate with you about order updates, returns, or customer support
• Improve overall website experience and product offerings
• Send promotional emails or SMS (only when you opt in)
• Monitor and prevent fraudulent activity
• Meet tax, compliance, and legal reporting requirements -
Sharing Your Information
We share your information only with trusted partners necessary for smooth operation of the store, such as:
• Shopify: for website hosting, data storage, and secure backend operations
• Courier Partners (e.g., Delhivery, Bluedart, Ecom Express): for delivery and tracking
• Payment Gateways (Razorpay, PayU, Cashfree): for secure payment processing
• Service Providers: for analytics, customer support tools, email services, or advertising platforms
• Legal Authorities: if required to comply with Indian law or official government requests
We do not sell or rent your personal details to any third party.
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Data Storage and Retention
Your data is stored securely on Shopify’s international servers.
We retain personal information only as long as needed for order processing, customer service, fraud prevention, taxation, and legal obligations. -
Cookies and Tracking Technologies
Cookies help us improve your browsing experience and deliver relevant ads. You may control or disable cookies in your browser settings.
Types of cookies we may use include:
• Essential cookies for functions like checkout and login
• Analytics cookies to study website performance
• Marketing cookies to display relevant advertisements
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Your Rights (India Residents)
You may request to:
• Access the personal data we hold about you
• Correct inaccuracies in your information
• Withdraw consent for promotional communication
• Request deletion of your data (subject to legal and tax obligations)
To submit a request, email us at sukhnathmart932@gmail.com.
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Data Security
We follow industry-standard security practices, including encryption and secure gateways, to protect your data.
While we take strong precautions, no online system is completely risk-free. -
Children’s Privacy
We do not knowingly collect data from individuals under 18 years of age. If any such data is identified, it will be removed. -
Changes to This Privacy Policy
Radhekrisna may update this Privacy Policy whenever required. All updates will appear on this page with a revised effective date. Please review this page periodically. -
Contact Us
For questions or privacy-related requests, please contact:
Radhekrisna
Email: sukhnathmart932@gmail.com
Phone: +91 7265083604
Business Address: 144, Shreeji Nagar Soc-2, Near Virat Nagar, Surat, Gujarat 395006
This Website is Managed by: Satani Twinkal shailesh
phone - +91 7265083604